Several posts back, I talked about three steps to jolt your innovation. One of the suggestions was getting into the customer’s environment to find unmet customer needs and unmet market needs. This post continues to build on the customer value lens approach by outlining six of the essential elements to conducting customer visits in B2B [...]
Read the full article →
Here’s Part 3 of my interview with Business 901′s Joe Dagger where we discussed open innovation as a tool to elevate the innovation bottleneck. If you’re not familiar with Goldratt’s Theory of Constraints, Elevate is step 4 of his 5 focusing steps. While the first 3 steps are focused on better utilizing your existing capacity, [...]
Read the full article →